Shipping & Return
MyPeptidesLab Shipping and Return policy
Delivery Time
At MyPeptidesLab, we strive to ensure that your order reaches you as quickly as possible. We offer shipping in Europe and UK with an estimated delivery time of 1-5 business days from the date of shipment depending on where you live. Please note that delivery times may vary based on your location and external factors beyond our control, such as customs processing delays.
Delivery times:
- Netherlands, Belgium, Germany: 1-3 working days
- Other countries in Europe: 2-5 working days
- UK: 2-5 working days
Customs and Duties
Customers are responsible for any customs fees, duties, taxes, or other charges that may be incurred upon arrival in the destination country. These charges are not included in the purchase price and must be paid by the recipient. MyPeptidesLab is not liable for any additional charges or customs procedures.
Return Policy
For the safety and well-being of our customers, we cannot accept returns unless the products were defect at arrival. This policy ensures the integrity and quality of our health and wellness products.
Refund Policy
- Before Shipment: We offer a full refund for orders that have not yet been shipped. If you wish to cancel your order before it has been dispatched, please contact our customer service team promptly.
- After Shipment: If your order has already been shipped, we cannot cancel or refund the order anymore.
For any questions or concerns regarding our shipping policy, please contact our customer service team at support@mypeptideslab.com